, the latest events, news today, 15/04/2015.
Thousands of calls from Moscow to the suburbs, where residents, sometimes on the verge of despair. Cries for help, pointed questions, complaints against local officials – Reception Centre appeals now, perhaps, the hotline of the country. For the past day flurry of calls from Khakassia and the neighboring regions affected by the fires.
Operators work without interruption. Number of hits on the eve of a straight line is growing exponentially. A year ago, this activity was not. 920,000 calls, 230,000 SMS, MMS and video messages – 23 thousand emails – 142,000. By format is often clear from people. Video download large city. Where the speed of the Internet does not allow photos or send call.
“Far East and Siberia, large and small towns, villages, that is calling from all over Russia. You begin to feel the breath of the whole of Russia,” – said the operator of the Center Reception Vladimir Shirnin calls.
What lives Russia, we can say right now. Questions come, as they say, and on the topic of the day – an increase in food prices, the ruble, sanctions. Raise and familiar topics – roads, housing, employment. Serious problems are increasingly mouths of children. Lera from the Leningrad region, instead of asking the iron slides make a normal playground in the courtyard. Timur wants to attend the Victory Day parade. All six of his ancestors – Russian, Kazakhs, Armenians – participated in the Great Patriotic War.
And this is a simple glance from Baku to the western geopolitical intrigue: “I have a question to you, and wish. Explain America, better to be friends with Russia, you get it all better “.
Azerbaijan, Kazakhstan, Belarus – from neighboring countries came to tens of thousands of hits. Submit your question can be anyone, regardless of geography. Individual rack in the center handle calls from the region, who recently reunited with Russia.
Here are trying to take every call. The phone is never busy. Even if all the operators on the line, the question answering system records, then it processes the employee.
Before the end of the straight line that the center will work round the clock so as not to miss a single call, a single treatment. To do this, the operators give rest and change every hour shift. One operator leaves the workplace, the call is not interrupted. His colleague continues the conversation and puts the question to the database.
The answers to many will sound the next day on a straight line with the Russian president. Traditionally, it collects the broadcast audience of millions.
The straight line with Putin in 2015 April 16 to ask a question
Ask the president can toll-free line – 8-800- 200-40-40. If you dial from the Crimea, in the beginning instead of Eight – zero. In addition, you can use all the features and send text and video messages online http://moskva-putinu.ru/#page/main.
Прямая line will air this Thursday, April 16. Beginning at noon Moscow time.
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