Gref in simulating disability suit to issue the credit in Sberbank, RBC

the Head of Sberbank German Gref in a specialized suit Gert

Photo: Kirill Kallinikov/RIA Novosti

the Head of Sberbank German Gref in a specialized suit Gert, simulating physical limitations, received a loan in one of branches of the Bank, the press service of Sberbank.

on the eve of International day of disabled persons, 3 December, Sberbank in the framework of the project “Special Bank” checks the adjustment of the Bank’s services for clients with disabilities.

In one of the branches of the Bank German Gref has asked to issue the credit on 100 thousand rubles for the purchase of wheelchairs, stating that his income is 30 thousand rubles. per month. According to Gref, glasses that simulate glaucoma, he saw only a large numbers, instead of the monitor “bright spot” and “only a vague outline of” the face of the employee of the Bank that issued the loan. He asked the representative of the Bank to adjust its work with the disabled in the future.

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“of Course, a very different feeling. I think that it is imperative for employees who work with persons with disabilities themselves have been spending some time in these suits to feel. All this develops empathy,” he told reporters Gref (quoted by “RIA Novosti”).

After the launch of the “Special Bank” in Moscow, the project of adaptation will be launched in St. Petersburg, and in 2017, the test of territorial banks.